Shipping Terms & Conditions

1. Shipping Areas

We ship to selected countries worldwide. Availability of shipping options depends on your delivery address during checkout.

2. Processing Time

Orders are usually processed within 1–3 business days after payment confirmation. Processing may take longer during high-demand periods or public holidays.

3. Shipping Methods and Delivery Times

We offer different shipping options depending on your location:

• Standard Shipping: Typically 5–10 business days (Europe)

• Express Shipping: Typically 2–5 business days (Europe)

• International Shipping: Varies by destination, usually 7–21 business days

Delivery times are estimates and may vary depending on carrier performance and customs clearance.

4. Shipping Costs

Shipping costs are calculated at checkout and depend on your delivery address and the selected shipping method.

5. Customs and Duties

• For shipments outside the European Union, import duties, taxes, or customs fees may apply.

• Prk Clothing covers all import duties and customs fees for orders shipped to Europe, so no additional charges apply upon delivery.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email to monitor delivery status.

7. Lost or Damaged Shipments

• If a package is lost or arrives damaged, please contact us immediately at info@theparkclothing.com.

• Claims must be submitted within 14 days of delivery.

8. Returns and Exchanges

For information on returns, exchanges, and refunds, please refer to our Return & Refund Policy.

9. Contact

For shipping inquiries, contact:

Prk Clothing (European Customer Service & Returns Office)
Paderborner Straße 11
44143 Dortmund, Germany
E-Mail: info@theparkclothing.com

JVR Negócios Digitais LTDA (Brazilian Headquarters)
Rod. José Carlos Daux, 5500 - Sala 211 Bloco Campeche A
88032-005 Florianópolis - SC, Brazil
CNPJ: 50.547.605/0001-75

Last Updated: July 3, 2025